TERMS OF SERVICE

OVERVIEW

This website is operated by QLICUE AB. Throughout the site, the terms “we”, “us” and “our” refer to QLICUE AB. QLICUE AB offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service.

Our store is hosted on Odoo SA. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least 21 years of age.

You may not use our products for any illegal or unauthorized purpose.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may use them without restriction.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall QLICUE AB, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless QLICUE AB and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, the remaining provisions shall remain enforceable.

SECTION 16 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us.

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement and understanding between you and us.

SECTION 18 - GOVERNING LAW

Any agreements entered into under these terms and conditions are governed by the laws of Sweden.

Any disputes arising in connection with your purchase from QLICUE AB will be resolved by the courts of Sweden.

SECTION 19 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at exanderzacke@gmail.com.

PRIVACY POLICY

This Privacy Policy describes how nicnacs.eu (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Tobacco & Nicotine Excise Tax Disclosure

When required by law, QLICUE AB will remit transaction details to the appropriate tax authority to demonstrate tobacco and nicotine excise tax has been paid and remitted on behalf of the customer.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

We use Odoo to power our online store.

Minors

The Site is not intended for individuals under the age of 21.

Cookies

We use cookies to optimize your experience on our Site and to provide our services.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@nicnac.com.

Our Address: Droppstensgatan 1, 43256 Varberg, Sweden

Last updated: May 2026

SHIPPING POLICY

We offer shipping within Europe only. Orders placed before 17:00 CET are usually dispatched the same business day. Orders placed after this time are normally dispatched the following business day.

All orders are processed and shipped from Sweden using the shipping carrier selected at checkout. Delivery times and shipping rates are displayed during checkout depending on destination and shipping method.

Delivery times may vary depending on the destination and selected shipping method.

How long before my order ships?

We strive to ship all orders within 24 hours after payment has been accepted.

Change of Shipping Address

We are only able to update the address of an order if it has not yet been shipped.

We do not refund nor re-ship shipped orders with faulty or incomplete addresses provided by the customer.

FULFILLMENT & RETURNS

QLICUE AB operates the website www.nicnacs.eu (“The Website”).

The Fulfillment & Returns Policies (“Policies”) below are valid for every product order that a consumer places on The Website.

By placing your order, you confirm that you have read, accepted, and agreed to comply with these Policies.

You also certify that you acknowledge the information about personal data according to the QLICUE AB Privacy Policy.

QLICUE AB reserves the right to change these Policies at any time.

The applicable consumer protection regulations and data protection regulations apply to all purchases made by consumers on The Website.

Shipping Area

QLICUE AB only ships to addresses within Europe through The Website.

Order and Purchase Agreement

The purchase agreement will only be concluded after your order has been confirmed by QLICUE AB through a confirmation e-mail.

You need to be at least 21 years old to enter into a contract with QLICUE AB.

The contract can only be concluded with consumers with a delivery address within Europe.

Age Limit

People under the age of 21 are not permitted to place orders at The Website.

An order made in another person’s name or in any other way that causes QLICUE AB financial damage will be reported to the authorities.

Prices and Fees

All prices on The Website are stated in EUR (€) and include applicable VAT and taxes unless otherwise stated. QLICUE AB reserves the right to change prices without prior notice and reserves the right to correct pricing errors, inaccuracies, or out-of-stock items.

Payment

QLICUE AB accepts payments via VISA and Mastercard. The payment will only be debited from your account once the order has been dispatched. All payments are securely processed by QLICUE AB’s payment providers.

Personal Data Handling

Personal data is handled according to the QLICUE AB Privacy Policy.

Unredeemed Packages

A package shipped according to our Shipping Policy that is denied delivery or fails delivery for any reason may be sent back to QLICUE AB.

Complaints and Returns

If a product differs from the purchase agreement or does not otherwise correspond to the description provided by QLICUE AB, you have the right to make a complaint.

Please contact us at info@nicnac.com.

The right of complaint only includes faults at delivery.

Depending on the extent of the damage you may receive a replacement, remediation, or a price reduction.

Transport Damages

To claim transport damages you may be required to provide photographic proof and retain the original packaging.

Right of Withdrawal

When shopping online as a consumer within the EU, you may have a statutory right of withdrawal according to applicable consumer protection legislation.

Due to hygiene and health protection reasons, sealed oral nicotine products that have been opened after delivery are not eligible for return. Products with limited shelf life or products that deteriorate rapidly are also excluded from the right of withdrawal.

Returns

We do not generally accept returns on opened products due to hygiene and shelf-life considerations.

If there was a problem with your order, contact us at info@nicnac.com.

Refunds

Approved refunds will be processed to your original payment method without undue delay and no later than 14 days from the date we receive your notice of withdrawal. We may withhold the refund until we have received the returned goods or proof of return shipment.

Force Majeure

QLICUE AB is not required to fulfill the purchase agreement if fulfillment is prevented due to circumstances outside of its reasonable control.

Product Information

QLICUE AB strives to ensure that all information on The Website is accurate but reserves the right to correct errors and update information at any time.

Reviews

By submitting a product review, you give QLICUE AB the right to publish it on The Website and related marketing channels.

Disputes

These terms and conditions are governed by the laws of Sweden. If you have a complaint regarding a product or service, please contact us at exanderzacke@gmail.com. If we are unable to reach a solution, consumers residing within the EU may use the European Commission Online Dispute Resolution platform available at https://ec.europa.eu/consumers/odr/. Disputes between QLICUE AB and consumers shall ultimately be resolved by Swedish courts in accordance with Swedish law.

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